Effective client communication is a cornerstone of a business project management system. Nowadays, using the options of web project management tools, maintaining close interaction with clients becomes more feasible than ever. Project management software freeware incorporates an array of features to benefit the entire communication process and, thus, build strong client relationships and ensure project success.
1. Real-Time Collaboration
One of the most crucial benefits of using web project management tools is the possibility of establishing real-time collaboration. With instant messaging, shared documents, and interactive timelines on project management software freeware, teams, and their clients can work together regardless of the distance between them. This approach ensures transparency and the possibility to provide immediate feedback, so everyone stays on the same page during every step of the project.
2. Centralized Communication Hub
With this software, users can aggregate all their electronic communication about projects in one place. People don’t have to scroll through countless messages, or ping-pong among multiple channels of communication. Everything is readily available right where you are looking; on the screen. That way clients can locate an important file and carry on discussions all at one time, from a centralized location.
3. Clear Task Assignment And Progress Update
Thanks to online project scheduling tools, clients can track task assignments and project progress all in real time. If this kind of perspective allows you to see that a team member should be responsible for a given task, you can delegate as appropriate; monitor tasks or events online, and make sure each one is tended to satisfactorily alerting others accordingly. With this high degree of clarity, there’s no need for clients to frequently follow up on their projects’ development status. It makes for improved satisfaction overall and a higher level of trust with clients.
4. Customized Reporting
Reporting on the status of their project, the milestones they have hit, and the roadblocks that they faced is an intrinsic aspect of this tool. These reports can vary greatly in depth and form, as these tools often allow you to customize your reporting features. If your client only wants a broad overview of how the project is going, it can be relevant to run a more superficial report, this can be done quickly, as all of the information is housed in one place – your WPM tool. If your client wants an in-depth view of all the metrics that you calculated to estimate the progress of the project, this tool can also provide you with that information. This level of transparency has helped clients trust the companies that they work with.
Wrapping Up
Want to just wrap up your projects smoothly with quality but in a jiffy? Acteamo is one of the best solutions for businesses searching for an all-in-one project management software that puts client communication first. The Acteamo platform is easy to navigate, comes with extensive capabilities, and seamlessly integrates with your clients to help your team work well.
Try Acteamo’s brilliant features now and see the difference for yourself!
