Terms of Use
Welcome to acteamo, a service provided by DATA CAVE SWITZERLAND AG (“we”). These Terms of Use describe how we deal with Registered Users and Customers on acteamo and set out the rules that are binding between us and you with respect to acteamo (hereinafter “acteamo” or the “Service”). We love feedback. Please contact us at feedback@acteamo.com with any input you may have with respect to acteamo or these Terms of Use.
1. acteamo Overview
acteamo is a collaboration and efficiency tool for businesses, hosted on servers located exclusively in Switzerland. Registered Users may submit and upload documents, place comments and tags, or create and store other content, data, or information (“Content”). acteamo enables interaction and collaboration among Registered Users, helping reduce email load. We offer a freemium model with a free trial period, followed by a limited free (personal) version and a paid professional version.
Our Service includes logos, designs, text, graphics, pictures, information, and other content (excluding your Content), which are owned by us or our licensors and protected by national and international laws, namely copyright laws.
2. Business Customers and Registered Users
We offer acteamo to business customers (“Customers”) so they can invite Registered Users to their workspace. Each workspace is dedicated to one Customer. Users who have received access credentials and confirmed them are “Registered Users.” A Registered User can use acteamo meaningfully only if a business Customer has given access to an active acteamo workspace.
3. Your User Account
User Accounts are held by specific individuals. We save your data in your User Account, which combines information necessary to understand your rights as a Registered User of acteamo. A User Account is not transferable.
4. Your Contact Data
As a Registered User, you may use any name for other users to see. However, misrepresenting your affiliation with a person or entity is a breach of these Terms of Use. Customers must provide truthful information for invoicing and payment purposes and keep their data up to date.
5. Cancellation of Your User Account
You may request us to delete your User Account using the respective feature within acteamo. Deletion may not involve deletion of Content another Registered User already has lawful access to. We reserve the right to delete your User Account if it has been inactive for 12 months and you have not responded to our email request within an additional month.
6. Your Use of acteamo
You must use acteamo only as permitted by law. You are responsible for the Content you make available, including its legality and appropriateness. You agree not to interfere with other users, circumvent security measures, or violate these Terms of Use. Content must not contain malware, infringe on third parties’ rights, harass individuals, or be offensive or illegal.
7. Rectification in Case of Breach
If you violate these Terms of Use, we may suspend or discontinue your User Account. We will inform you or the Customer about it, and give the opportunity to remove the Content in question if applicable law and authorities permit us.
8. Access to a Customer’s Workspace
Customers should manage access to their workspace carefully. Customers remain responsible for configurations and access rights. We follow instructions entered into the administration panel but may deny access in case of disputes.
9. Content on a Customer’s Workspace
Customer is considered the owner of Content uploaded to their workspace. Content is controlled and managed by the Customer. Only the Customer’s administrator(s) can delete Content. Registered Users must turn to the Customer to resolve deletion or copying requests.
10. Disputes between Customer and Registered Users or Third Parties
If complaints arise about Content in a Customer’s workspace, we will refer the complainant to the Customer, who is responsible for resolving the issue. Clause 7 is reserved.
11. Accessibility of Content
A Customer can always download files from their workspace. Instructions can be found in the administration panel. Large workspaces may require a fee for downloads. Registered Users may need Customer approval to download data.
12. Reference to Privacy Statement
We collect and process necessary information about our Customers and Registered Users. Our Privacy Statement provides more details.
13. Surveillance
acteamo is subject to Swiss law, ensuring privacy and no access to your data by third parties without a warrant issued by a Swiss judge.
14. System Logs
System operations and connection data are logged and stored for statutory periods. Logs are used for legal compliance, troubleshooting, performance data collection, billing, and service provision.
15. Security
We use state-of-the-art data centers and take precautionary measures to protect our infrastructure. Communication is encrypted, and access control is ensured by procedures and technology. We offer virus and malware protection but cannot guarantee effectiveness at all times.
16. Exclusion of Liability
We are liable only for damages caused by intent or gross negligence, or based on mandatory liability. We exclude any and all other liability. This includes liability for auxiliary persons, vicarious agents, and legal representatives. We are not liable if you fail to back-up your data.
17. Modifications to these Terms of Use
We may modify these Terms of Use and notify you by email. Changes will be effective after 6 weeks unless immediate acceptance is required. We cannot process amendments initiated by you.
18. Applicable Law and Jurisdiction
These Terms of Use are subject to Swiss law. Exclusive jurisdiction for disputes is Zug/Switzerland.
19. Service Availability and Maintenance
We strive to provide acteamo on a continuous basis, but we do not guarantee uninterrupted access to the Service. Scheduled maintenance or upgrades may occur, and we will provide notice of such events. Emergency maintenance may be performed without prior notice.
20. Support and Service Level Agreements
Support is available via email at support@acteamo.com. We aim to respond to support requests within 24 hours on business days. Detailed service level agreements (SLAs) may be available to Customers upon request.
21. Fees and Payment Terms
We offer a freemium model with a free trial period, followed by a limited free (personal) version and a paid professional version. Subscription Fees for the professional version are billed in advance and are non-refundable. Customers must provide accurate billing information and update it as necessary. Failure to pay Subscription Fees may result in suspension or termination of access to acteamo.
22. Termination
Either party may terminate these Terms of Use with written notice. Upon termination, Customer and Registered Users must cease using acteamo. We will delete your Content upon request, following termination, in accordance with our data retention policies.
Limited Use Policy for Google Calendar API
Our use of the Google Calendar API adheres to the Google API Services User Data Policy, including the Additional Requirements for Specific API Scopes.
Limited Use of Data
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Purpose Limitation: Data accessed will only be used for integrating calendar functionalities like scheduling and managing events.
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Data Minimization: Only the minimum amount of data necessary will be accessed, used, and stored.
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Prohibition on Advertising: Data obtained will not be used for advertising purposes.
User Consent and Control
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User Consent: acteamo will ensure users are fully informed and give explicit consent before their Google Calendar data is accessed through clear and transparent disclosures.
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Revocation of Access: Users can revoke acteamo’s access to their Google Calendar data at any time via acteamo’s platform or their Google account settings.
Data Security and Privacy
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Data Security: acteamo will implement robust security measures to protect user data, including encryption, secure data storage, and access controls.
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Data Retention: Data obtained will only be retained as long as necessary to fulfill the purposes for which it was collected, after which it will be securely deleted.
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Third-Party Access: acteamo will not share user data with third parties except as necessary to provide its services and only with parties who agree to equivalent data protection standards.
Audits and Accountability
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Audit Rights: acteamo acknowledges that Google may audit its use of the Google Calendar API to ensure compliance.
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Internal Reviews: acteamo will conduct regular internal reviews to ensure ongoing compliance with this Limited Use Policy and the Google API Services User Data Policy.
Policy Updates
acteamo reserves the right to update this Limited Use Policy as necessary to comply with regulatory requirements or changes in Google’s policies. Users will be notified of any significant changes.
Contact Information
For any questions or concerns regarding this Limited Use Policy, please contact acteamo at:
- Email: support@acteamo.com
By using acteamo’s services, users agree to this Limited Use Policy regarding the Google Calendar API.
